Customer Care FAQ's
Welcome to customer support center. What can we help you with?
Shipping / Click & Collect
Yes, Click & Collect is available through our dealership. Once you have your order confirmed by our team, it will be ready in-store within 24 hours. You will receive a notification from our team when it is ready for collection.
We currently offer Click & Collect and In-Store purchases only.
Financing Options
We have a range of pre and post-payment finance options available. Make sure to check our full finance options here.
In order to secure a product online, you will need to make your payment through our checkout process. If you would like to pay for your order in-store, please call one of our locations to check stock availability.
Yes, we do have humm® 90 finance available! You will need to apply online in their quick and easy process!
1. Select a participating Husqvarna dealer from the list;
2. Apply online in minutes;
3. Receive a decision via SMS;
4. Visit your selected Husqvarna dealer to select your goods.
Or visit the online calculator to determine your repayments.
Warranty Questions
The warranty period will depend on the product you purchase. We recommend looking at the warranty periods at the bottom of this page to find out more.
Should you require warranty service, stop using the product immediately, and return it in a complete set, either to the dealer you purchased it from, or a Husqvarna authorized service center recommended by your dealer.
Husqvarna Warranty Service covers defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Husqvarna will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
Husqvarna Care™ - Warranty Policy
Husqvarna Forest & Garden company guarantees the function of all Husqvarna branded Products and will repair or replace any part that has factory defects which appear due to faulty installation or defective parts free of charge when performed by authorised Husqvarna workshops during the warranty period.
The product is accepted for warranty repair to the original purchaser under normal use and maintenance during the warranty period when accompanied with a proof of purchase. In case you discover a fault in the product, stop using the product at once and contact an authorised Husqvarna dealer immediately. Deliver it in the condition in which the product was at the moment of occurrence of the fault.
Get the dealer advantage
Only qualified Servicing Dealers with unrivalled expertise sell and service our products. All products are sold assembled, pre-delivered and ready to use with a full warranty. Your local authorised Husqvarna Servicing Dealer will help you get the most out of your Husqvarna product.
Warranty Periods